Who wrote this: the TaskQo team. We make TaskQo, so read this as our view. We checked Monitask's public website on October 12, 2026 and link every source at the end. Products change quickly: if something here is out of date, email admin@taskqo.com and we will fix it.
Quick verdict
Monitask is a fair, affordable choice if you are happy to review screenshots yourself. TaskQo is for managers who want the screenshots analysed, the unusual minutes surfaced and calls scored.
Choose TaskQo if
- You do not want to open every screenshot yourself
- You want call transcripts, QA scores and coaching notes
- You want flags for jigglers, remote desktop and virtual machines
Choose Monitask if
- You are comfortable reviewing screenshots and activity levels manually
At a glance
| Feature | TaskQo | Monitask |
|---|---|---|
| Best for | BPOs, call centers, support and sales teams that need to know what got done, not just hours | Small and mid-size office and remote teams that want time tracking with screenshots |
| How work is classified | Every tracked minute is labelled productive, unproductive or idle. Clear-cut work is classified from the app in focus; AI vision reviews the rest. Each result shows its screenshot and a one-line reason | Keyboard and mouse activity levels per 10 minutes plus app and website lists; no productive or unproductive labelling method described |
| Screenshots and video | One screenshot per tracked minute; optional screen video compiled into one replay per shift, with chapters at flagged moments | Random or fixed-interval screenshots, 30 to 120 per hour (extra cost above 30); multi-monitor; Smartblur blurs on the device |
| Call recording and QA | Yes. Records both sides of supported calls and meetings during shifts; one-click speaker-labelled transcript in 39 languages, QA score and coaching notes | Not listed |
| Shifts, attendance and pay | Fixed or flexible shifts, leave, holidays, overtime and breaks; hourly and salary pay with deductions; weekly approval; payroll-ready CSV and timesheet PDF | Timesheets on all plans, attendance and time off, payroll and invoicing from tracked hours |
| Privacy and self-view | Consent recorded before the first capture; capture only inside shifts; every team member has a self-view with the same timeline as their manager; sensitive screens kept only as a general description | Transparent by default; team members can see every screenshot the manager sees; silent mode available; counts keystrokes, does not record content |
| Mouse jigglers and other cheating | Flags patterns linked to mouse jigglers, remote-desktop sessions and virtual machines, with the minutes attached. A person decides; a flag never changes pay or scores | Idle detection; flags activity that deviates from norms; no mouse-jiggler detection listed |
Activity levels or classified minutes
Monitask measures activity from keyboard and mouse counts per 10-minute period and lists the apps and websites used, alongside screenshots. Deciding what was productive is left to the manager.
TaskQo does that step for you: each tracked minute is labelled productive, unproductive or idle, with the screenshot and a one-line reason. Managers review the exceptions instead of the whole screenshot folder.
Screenshots
Monitask takes random or fixed-interval screenshots, from 30 to 120 an hour (higher frequencies cost extra), covers multiple monitors and blurs sensitive content on the device with Smartblur.
TaskQo takes one screenshot per tracked minute, keeps banking and health apps only as a general description and shows people when a screenshot is taken.
Call review and coaching
Monitask does not list call features.
When call review is on, TaskQo records both sides of supported calls and meetings during configured shifts. One click on a recording gives a speaker-labelled transcript in 39 languages, a QA score for communication, issue resolution and professionalism, the customer's reaction, and coaching notes a manager can act on.
Privacy and self-view
Monitask is transparent by default, and team members can see every screenshot their manager sees, though a silent mode is available.
TaskQo has no silent mode: consent is recorded before the first capture, capture only runs during shifts and every team member sees the same timeline and reasons as their manager.
Shifts, attendance and pay
Monitask includes timesheets on all plans, attendance and time off, and payroll and invoicing from tracked hours.
TaskQo covers shifts, leave, holidays, overtime, breaks, hourly and salary pay with deductions, weekly approval and payroll-ready exports. It does not do client invoicing.
Pricing
Monitask publishes Pro at $6.49, Business at $8.99 and Business Premium at $12.99 per user per month billed annually, or $7.99, $10.99 and $15.99 monthly, with a 10-day trial. Its Enterprise price is shown inconsistently on the pricing page, so ask the vendor.
Where Monitask is stronger
- Fine control over screenshot frequency
Switching from Monitask to TaskQo
Start with one team rather than the whole company. Install the TaskQo desktop app, set the shift schedule and monitoring settings, invite the team, and compare the first few shifts with what your current tool told you. Performance data builds from the first tracked shift.
Related guides: How to detect a mouse jiggler without treating your team like suspects · Why activity level is a poor measure of productivity.
FAQ
Is TaskQo a good Monitask alternative?
It is if you do not want to open every screenshot yourself. If you prefer to review screenshots and activity levels yourself, Monitask may still suit you better.
Does Monitask classify productive time?
Monitask reports activity levels and app usage; we found no productive or unproductive labelling method described on its website.
Can team members see their screenshots in Monitask?
Yes, by default. TaskQo also shows every team member their own timeline with the reason behind each classification.
Does Monitask record calls?
No call features are listed on Monitask's website as of October 12, 2026.
Sources
- Monitask pricing
- Monitask home page
- taskqo.com (TaskQo features)
